Frequently asked questions

 1.  Do your kitchens and cabinets come with a guarantee?

  • Yes, they come with a 8 year guarantee

  • Most Blum products come with a lifetime guarantee

 

2. Are your cabinets and other materials you use moisture resistant?

  • Yes, we always use moisture resistant board for all cabinet carcases, doors and panels

3. What areas do you service?

  • We service any area in Melbourne including Dandenong ranges, Yarra Valley and Mornington Peninsula. We have even gone as far as Bairnsdale before.

4. What other trades are involved when my kitchen is being renovated?  

  • Plumbers and electricians are the most essential trades. Carpenters if you are taking down or moving walls. You will need a tiler if you are having tiled splashbacks or are tiling the floors. A plasterer will be needed if you are having bulkheads (filling in the space between the top of the cabinets and the roof) to run cornice around the top 

5. Can I use tradesman that I prefer to use and am familiar with?

  • We can give you quotes on our tradesman but if you prefer to use another company for some or all trades, that is fine.

6. Can I see my kitchen set up in the factory before it gets installed? 

  • Yes, you are more than welcome to come and have a look at your new kitchen in the factory. We think it's a good idea because if you change your mind on anything it's best to change it in the factory than onsite.

7. How long will it take to get my cabinets delivered from the time of order?

  • It normally takes about 4-6 weeks but it depends on how big your kitchen is and what finishes you select. But the best option is to get in early so you can get your kitchen exactly when you want it.

8.  Do you have a showroom we can I visit?

  • Yes, we have a showroom where you can see 2 kitchens and plenty of samples of benchtops, doors, handles and much more.

9. I have quotes from other cabinet makers and the prices are very different?

  • If both the kitchen quotes are close in design and lay out as well as doors and bench tops, then there is little to no difference at all. We also suggest asking both us and the other cabinet makers questions such as: Are the drawers and hinges soft close? What internal fittings are included in the quote? Then you can be sure that all the quotes are the same. 

10. If I decided to order my kitchen, what are the payment terms?

  • Our terms  payment terms are 10% on order, 80% on delivery and final 10% when Installation is complete. 

 

 

 

 

 

 

 

 

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